At Rahad LLC, we aim to ensure your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your purchase, we’re here to help.
Return Eligibility
- Items must be returned within 30 days of the delivery date.
- The product must be unused, in its original packaging, and in the same condition as received.
- Certain types of goods, such as perishable or customized items, are exempt from being returned.
Return Process
- Request a Return: Contact our Customer Service team at [insert contact email or phone number] to initiate a return. You will receive instructions on how to proceed.
- Packaging: Pack the item securely in its original packaging, including any accessories, manuals, or documentation that came with it.
- Return Shipping: Unless the return is due to an error on our part or a defective product, the customer is responsible for the cost of return shipping.
Refund Policy
- Once your return is received and inspected, we will notify you via email.
- If approved, the refund will be processed and applied to your original payment method within 5-10 business days.
- Only regular-priced items are eligible for refunds; sale items are non-refundable.
Exchanges
We only replace items if they are defective or damaged. For an exchange, please contact our Customer Service team with a photo of the item and a description of the defect or damage.
Non-Returnable Items
Some items are not eligible for returns, including:
- Perishable goods (e.g., food, flowers)
- Customized or personalized products
- Downloadable software and digital products
Contact Us
For questions related to returns and refunds, contact our Customer Service team at :
Rahad LLC
contact@rahadllc.com
+1 (866) 714-0882
